Computer

If the user’s password is not strong then hackers can attempt to hack their XtraMail account. Here are some general tips which will help the users to secure and recover their account:

·         If the users still have access to their XtraMail account, change password instantly. Don’t use a guessable password, make sure to create a unique password that consists of letters, numbers and symbols.      

·         The users must use a reputable antivirus or antimalware software to scan their device. The hackers will attempt to access the users account through installed malware on their device.

·         The users must review their XtraMail account settings frequently because sometimes there may be unauthorized changes made by the hacker.

·         Always enable two factor authentication (2FA), it will perform as an additional layer of security. It acts as a secondary verification method, the users will get a one-time code on their mobile where they have to enter while accessing the account.       

If the user’s account is hacked, they have to get connected with XtraMail customer care and report them about your account hacked incident. The representatives will provide information to recover the account as well be prepared to provide the information related with the account. 

More Info- https://resetxtrapassword.com/how-to-reset-xtra-mail-password/

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