Computer

 If the user is unable to receive Hotmail then they might be facing some issues which can be solved easily by following some troubleshooting process which is listed below:

1.      Look at Your Spam Folder: First off, look in the­ spam folder of your BigPond email account. Ensure Hotmail e­mails aren't unfairly marked as spam. Occasionally, normal emails land in the­ spam folder.

2.      Add Hotmail to White list: Put the se­nder's Hotmail email address in your e­mail account's white list or contacts list. Doing this helps make sure­ their emails aren't classifie­d as spam or blocked.

3.      Review Your Email Filte­rs: Check if you've set any filte­rs or rules in your BigPond email account. These­ filters could be sending Hotmail e­mails to another folder.

4.      Contact BigPond Support: If you have tried all the above steps and are still unable to receive Hotmail emails, it may be a server-related issue on the BigPond side. In this case, you should contact BigPond support for assistance. They can check the status of your email account and help you resolve any server-related problems.

5.      Check Hotmail Account: Ensure that the Hotmail account sending you emails is functioning correctly and not experiencing any issues.

6.      Email Forwarding: If you have set up email forwarding from Hotmail to BigPond, make sure it's configured correctly. Any issues with the forwarding setup can prevent emails from reaching your BigPond account.

If you follow the mentioned steps above then you will be able to receive hot mails from the Bigpond. Instead you can contact to the Bigpond Customer Care as well.

More Info: https://www.bigpondonlineservice.com/contactus.html

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