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If the user or customer needs technical support for Bigpond services, such as internet connectivity problems or issues with email, then the technical support will help for assistance and solve the issues. Here are a few guidelines where a user can get Bigpond technical support:
1. Phone Support: Telstra provides you the phone-based technical support service. You can directly call the technical support hotline to get the help with problems related to the Bigpond internet, email, or other services. The phone number provided by Telestra website for technical support may base on the user location and service type.
2. Live Chat: You can visit the Telstra official website and search for the live chat option where technical support representative will be available in real-time to troubleshoot and resolve your problems related with Bigpond.
3. Email Support: The user can find a specific email addresses on the Telstra website for technical support inquiries. Use the email address provided on the website describing your technical issues.
4. Telstra 24x7 App: If you have downloaded the Telstra 24x7 mobile app, the user can connect to the technical support and manage the services from smart phone or tablet.
5. Online Help and Troubleshooting Guides: The Telstra provides online platform which includes articles, troubleshooting guides and, to help the user to diagnose and resolve technical problems with Bigpond services. These resources are found on their official website.
6. Community Forums: Many of the technical issues or problems are discussed and resolved in Telstra's community forums, where the users share their experiences and solutions to usual problems.
If the problems are not solved then our Bigpond Customer Care is there to guide you and help you.
More Info: https://www.bigpondonlineservice.com/
