Travel Agent - Remote

September 23, 2022 United States, New Jersey, Flemington 42


This position will be a working travel advisor position. The individual in this position will demonstrate a high level of sales ability in consultative selling and customer service for upscale, premium vacation clients who travel both domestically and internationally.

Essential Duties and Responsibilities

  • Qualify travel leads and gather travel objectives from clients.

  • Confirm best value and fit for client on vacation packages, cruises, tours and travel insurance; communicate same in professional and organized manner.

  • Assists customer to determine best vacation destination to meet budget considerations.

  • Suggest creative travel solutions and additional services.

  • Evaluate supplier choice based on customer needs and preferred vendor policy.

  • Confidently share first-hand travel knowledge with clients with a “been-there, done-that” expertise.

  • Update and maintain traveler’s profile information as requested.

  • Develop a specialty in at least one destination or travel type and become the lead advisor in that area.

  • Comprehend and advise client on relevant industry information.

  • Reinforce positive relationships between Acendas and Vendors.

  • Communicate all necessary client requests and/or concerns to the Vacation Director.

  • Attend and participate in team meetings and trainings.

  • Stay up-to-date on current events and changes in the travel industry and participate in fam trips to further travel knowledge.

  • Follow Acendas procedures and policies as they relate to offering exceptional customer service for client retention.

  • Complete other duties as assigned.

Transferable Skills

  • Strong sales skills and customer-oriented personality.

  • Expansive knowledge of domestic and foreign travel destinations and industry suppliers.

  • Superior communication skills (verbal and written).

  • Ability to effectively prioritize, manage multiple tasks, and take on new tasks while maintaining strict deadlines in a high-pressure and time-sensitive environment.

  • Excellent time management and organizational skills.

  • High level of customer service skills while maintaining productivity levels.

  • Attention to detail and accuracy.

  • Relationship building skills with customers and co-workers.

  • Ability to work independently and within a team.

  • High level of integrity.

  • Professional manner and appearance.

  • Strong passion for travel.

Certifcation program will be provided!

Share by email Share on Facebook Share on Twitter Share on Google+ Share on LinkedIn Pin on Pinterest